{"id":322171,"date":"2026-06-05T23:44:17","date_gmt":"2026-06-05T23:44:17","guid":{"rendered":"https:\/\/wordpress.org\/plugins\/customer-intelligence-for-woocommerce\/"},"modified":"2026-06-05T23:44:05","modified_gmt":"2026-06-05T23:44:05","slug":"customer-intelligence-for-woocommerce","status":"publish","type":"plugin","link":"https:\/\/fr-be.wordpress.org\/plugins\/customer-intelligence-for-woocommerce\/","author":23509272,"comment_status":"closed","ping_status":"closed","template":"","meta":{"version":"1.0.0","stable_tag":"1.0.0","tested":"7.0","requires":"5.8","requires_php":"7.4","requires_plugins":null,"header_name":"Customer Intelligence for WooCommerce","header_author":"Business Khana","header_description":"WordPress-native customer analytics for WooCommerce: CLV, RFM segmentation, churn prediction, and cohort analysis. All data stays on your server.","assets_banners_color":"","last_updated":"2026-06-05 23:44:05","external_support_url":"","external_repository_url":"","donate_link":"","header_plugin_uri":"","header_author_uri":"","rating":0,"author_block_rating":0,"active_installs":0,"downloads":24,"num_ratings":0,"support_threads":0,"support_threads_resolved":0,"author_block_count":0,"sections":["description","installation","faq","changelog"],"tags":{"1.0.0":{"tag":"1.0.0","author":"businesskhana","date":"2026-06-05 23:44:05"}},"upgrade_notice":{"1.0.0":"<p>Initial release of Customer Intelligence for WooCommerce.<\/p>"},"ratings":[],"assets_icons":[],"assets_banners":[],"assets_blueprints":{},"all_blocks":[],"tagged_versions":["1.0.0"],"block_files":[],"assets_screenshots":[],"screenshots":{"1":"Main dashboard with KPIs, top customers, and at-risk alerts.","2":"Visual 5x5 RFM segmentation matrix.","3":"Customer detail page with CLV metrics and order history.","4":"Cohort retention heatmap.","5":"Segment cards with recommended marketing actions.","6":"Churn risk analysis with sortable customer list."}},"plugin_section":[262246],"plugin_tags":[232,257442,253765,264073,286],"plugin_category":[36,45],"plugin_contributors":[266017],"plugin_business_model":[],"class_list":["post-322171","plugin","type-plugin","status-publish","hentry","plugin_section-dashboard-widgets","plugin_tags-analytics","plugin_tags-churn","plugin_tags-clv","plugin_tags-rfm","plugin_tags-woocommerce","plugin_category-analytics","plugin_category-ecommerce","plugin_contributors-businesskhana","plugin_committers-businesskhana"],"banners":[],"icons":{"svg":false,"icon":"https:\/\/s.w.org\/plugins\/geopattern-icon\/customer-intelligence-for-woocommerce.svg","icon_2x":false,"generated":true},"screenshots":[],"raw_content":"<!--section=description-->\n<p><strong>Customer Intelligence for WooCommerce<\/strong> brings enterprise customer analytics directly into your WordPress admin. Predict Customer Lifetime Value, segment customers with RFM analysis, identify churn risk, and analyze cohort retention \u2014 all without sending a single byte to a third-party service.<\/p>\n\n<h4>Why this plugin<\/h4>\n\n<ul>\n<li><strong>100% WordPress-Native<\/strong> \u2014 Your customer data stays on your server. No external APIs, no SaaS subscriptions.<\/li>\n<li><strong>Affordable<\/strong> \u2014 Free open-source alternative to Metorik ($50-200\/mo) and Glew.io ($79+\/mo).<\/li>\n<li><strong>Fast and lightweight<\/strong> \u2014 Background processing via WP-Cron, no impact on storefront performance.<\/li>\n<li><strong>HPOS Compatible<\/strong> \u2014 Works with WooCommerce High-Performance Order Storage.<\/li>\n<\/ul>\n\n<h4>Key Features<\/h4>\n\n<ul>\n<li><strong>Customer Lifetime Value (CLV)<\/strong> \u2014 Predict the revenue every customer will generate using historical purchase data.<\/li>\n<li><strong>RFM Segmentation<\/strong> \u2014 Visual 5x5 matrix classifying customers into Champions, Loyal, At Risk, Lost, and more.<\/li>\n<li><strong>Churn Prediction<\/strong> \u2014 Heuristic churn-risk scoring with configurable thresholds.<\/li>\n<li><strong>Cohort Retention Heatmap<\/strong> \u2014 See how each cohort of new customers retains over time.<\/li>\n<li><strong>Segment Export<\/strong> \u2014 CSV export compatible with Mailchimp, Klaviyo, and other email platforms.<\/li>\n<li><strong>Weekly Digest Email<\/strong> \u2014 Optional weekly summary of newly at-risk customers.<\/li>\n<li><strong>WooCommerce Admin Integration<\/strong> \u2014 CLV and churn risk columns in the Users list, plus a dashboard widget.<\/li>\n<\/ul>\n\n<h4>Segments included<\/h4>\n\n<ul>\n<li>Champions, Loyal, Potential Loyalists, New Customers, Promising<\/li>\n<li>Need Attention, About to Sleep, At Risk<\/li>\n<li>Hibernating, Lost, Cannot Lose Them<\/li>\n<\/ul>\n\n<h4>Privacy<\/h4>\n\n<p>All processing happens on your own server. No customer data is transmitted externally. See PRIVACY.md for details.<\/p>\n\n<!--section=installation-->\n<ol>\n<li>Install WooCommerce first (required dependency).<\/li>\n<li>Upload the plugin files to <code>\/wp-content\/plugins\/customer-intelligence-for-woocommerce\/<\/code>, or install through the WordPress plugin directory.<\/li>\n<li>Activate the plugin through the <strong>Plugins<\/strong> screen in WordPress.<\/li>\n<li>Go to <strong>Customer Intel &gt; Dashboard<\/strong> and click <strong>Recalculate<\/strong> to run the initial analysis.<\/li>\n<li>Configure options under <strong>Customer Intel &gt; Settings<\/strong>.<\/li>\n<\/ol>\n\n<!--section=faq-->\n<dl>\n<dt id=\"how%20is%20clv%20calculated%3F\"><h3>How is CLV calculated?<\/h3><\/dt>\n<dd><p>CLV = Average Order Value x Purchase Frequency x Estimated Customer Lifespan. The plugin uses completed and processing orders to compute these values per customer.<\/p><\/dd>\n<dt id=\"does%20this%20work%20with%20hpos%3F\"><h3>Does this work with HPOS?<\/h3><\/dt>\n<dd><p>Yes. The plugin fully supports WooCommerce High-Performance Order Storage (Custom Order Tables) and declares compatibility on activation.<\/p><\/dd>\n<dt id=\"will%20this%20slow%20down%20my%20store%3F\"><h3>Will this slow down my store?<\/h3><\/dt>\n<dd><p>No. All calculations run in the background via WP-Cron in configurable batches (default: 100 customers per run). No queries run on the storefront.<\/p><\/dd>\n<dt id=\"can%20i%20export%20segments%20to%20my%20email%20marketing%20tool%3F\"><h3>Can I export segments to my email marketing tool?<\/h3><\/dt>\n<dd><p>Yes. Any segment can be exported as CSV. Field names are compatible with Mailchimp, Klaviyo, ConvertKit, and most ESPs.<\/p><\/dd>\n<dt id=\"does%20this%20plugin%20send%20my%20data%20anywhere%3F\"><h3>Does this plugin send my data anywhere?<\/h3><\/dt>\n<dd><p>No. All processing is local to your WordPress server. There are no external API calls.<\/p><\/dd>\n<dt id=\"what%20user%20role%20is%20required%3F\"><h3>What user role is required?<\/h3><\/dt>\n<dd><p>Users need the <code>manage_woocommerce<\/code> capability (Shop Manager or Administrator).<\/p><\/dd>\n\n<\/dl>\n\n<!--section=changelog-->\n<h4>1.0.0<\/h4>\n\n<ul>\n<li>Initial release.<\/li>\n<li>CLV calculation engine.<\/li>\n<li>RFM segmentation with visual 5x5 matrix.<\/li>\n<li>Churn prediction with heuristic algorithm.<\/li>\n<li>Cohort retention heatmap.<\/li>\n<li>Segment management and CSV export (generic + Mailchimp formats).<\/li>\n<li>Weekly churn digest email.<\/li>\n<li>WooCommerce admin integration: CLV and churn columns on Users list, dashboard widget.<\/li>\n<li>HPOS (Custom Order Tables) compatibility.<\/li>\n<\/ul>","raw_excerpt":"Customer analytics for WooCommerce: lifetime value, RFM segmentation, churn risk, cohort retention, and CSV export. 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